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Bleg: Al Gore’s Internets

My desktop computer which is attached to a wireless router via a cable cannot access the internet. Ok, it can. But no matter who is logged on or which browser, it says it’s connecting and eventually times out. I can still ping sites and have tried to release/renew IP address. Rebooted the PC, the modem, and the router. And nothing.

Oddly, the laptop which connects only via wifi works fine. Hence, this post. Any ideas?

Update: Turns out, it was overzealous Norton internet security settings. Disable that and it works. Odd because I never changed those settings. All better now.

16 Responses to “Bleg: Al Gore’s Internets”

  1. USCitizen Says:

    Any changes to your router’s DNS server address?
    Are IP4 properties set to connect automatically?
    Are IP addresses Firewalled by the router?

  2. SayUncle Says:

    no to all that.

  3. Diogenes Says:

    Does email work on the desktop?

  4. Diogenes Says:

    Might also check proxy settings on your browser.

  5. Beregond Says:

    Does the PC have a DNS IP configured or does it get it from the router? One of my machines that pointed to a specific DNS server started having intermittent problems which were solved by pointing to the one my current ISP uses.

  6. SayUncle Says:

    Turns out, it was overzealous norton internet security settings. Disable that and it works. Feh.

  7. J T Bolt Says:

    What setting in Norton did you change?

  8. SayUncle Says:

    turned it off.

  9. ATL Says:

    Turns out, it was overzealous norton internet security settings. Disable that and it works. Feh.

    Brother, you should have disabled Norton’s the first day you got the computer! LOL! Anyway, take a look at AVG or Avast and see if they will meet your needs. I used Norton’s for about 3 years and it gave me nothing but headaches. Trust me, you are better off with it turned off!

  10. mike hollihan Says:

    I’ll second the rec on AVG. Been using it for many years now and have never had a problem that happened because AVG failed. And it’s never done funky things to my compie either. Great program.

  11. Stan Says:

    Dittos on Norton v. AVG. Why overpay for hamburger helper when you can get prime rib for free?

  12. mulligan Says:

    Norton, in a microsoft-ish fashion will often reset things during an update. Sometimes it will reset to default and sometimes it will reset to maximum. I tried to figure it out and then remembered I didn’t care (doctor’s orders to not get stressed over idiocy outside my control), so I switched vendors and called it a day.

  13. Rivrdog Says:

    Yeah, but good luck with that “switch off” of Norton. It will still start every time you reboot, and it will still try to update.

    You have to rip it out by the roots, and settings>control panel>remove programs won’t cut it. It has tentacles EVERYWHERE. You have to get a special Norton Uninstaller tool to get to it’s guts. Even with that, it took several tries before all the registry entries were out of there. Do some Google research on “uninstalling Norton anti-virus”.

    Ditto on AVG. I’ve been using AVG Free for several years, and I have not gotten an infection during that time, but two of them slipped past Norton in the two years I had it running on this computer.

  14. Rustmeister Says:

    Norton sucks donkey balls. Always has. Most intrusive thing I’ve ever seen.

    As for free antivirus, I use AVG and Avast,depending on computer, both are fine, but Malwarebytes still turned up stuff (trojans) that those missed.

    After my post on Malwarebytes, I got an email from SUPERAntiSpyware offering me a free license.

    I’m gonna try it as well.

    Oh, did I mention Norton sucks donkey balls? You’d be better off reformatting your hard drive instead of trying to remove Norton (the program that sucks… aw, you know).

  15. OrangeNeckInNY Says:

    You’re all using the wrong version of Norton. I use Corporate Edition 10.0 and it has never interfered with anything or been intrusive in any way.

    What it really could have been is the firewall that comes with Windows or Norton. By turning off Norton altogether, you turned off the firewall. Try turning back on Norton but disabling the firewall aspect of it and keeping Windows firewall off as well. This way, you won’t be entirely at the mercy of internet viruses, spyware, trojans, etc.

  16. bwm Says:

    How to solve all problems with norton

    http://www.kaspersky.com/

    🙂

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