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Customer Service

I ordered a book from Amazon that was published by Two Plus Two. They publish poker and gambling books. Anyway, I get the book which is unread. After page four, it skips to page 37. Later in the book, I find pages 22 – 36. But pages 5 – 21 aren’t there. I send an email to the feedback link at their site and ask if I could get the missing pages and if this was a common problem.

In a couple of hours, I get a response telling me to send them the front cover and they’ll send me a new book. Excellent customer service!

3 Responses to “Customer Service”

  1. bwm Says:

    Which book?

  2. SayUncle Says:

    No Limit Hold Em Theory and Practice

    I also have their Harrington on Hold Em series.

  3. straightarrow Says:

    Did you pay to see the river?

Remember, I do this to entertain me, not you.

Uncle Pays the Bills

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